"My family has owned and operated a medical practice for 30 years. We pride ourselves on having top trained physicians and the best technology available to our patients. We know that what truly makes us great and different from other practices is the people within our organization.
Michelle Morrison has been INSTRUMENTAL in helping us plan, organize and develop a streamlined system for recruiting and interviewing. Before Michelle we really did not have a great plan when it came to hiring. We would post an ad, call people, try to feel them out and get to know them over the phone and then bring them in for an interview. We would then hire those we thought were a good fit. However, we started to notice that we had an unusual high amount of turnover. For a year we tried to figure out what we were doing wrong. After a lot of digging and contemplating we determined it must be our process for recruiting. Instead of hiring the RIGHT people, we were hiring those that were right in front of us. After our initial conversation with Michelle we realized that we did not have a good plan in place for recruiting. We are a very busy practice and see over 200 patients a day. We realized we were rushing through the interview process to find SOMEONE instead of trying to find the best person for the job.
Michelle took a great deal of time to get to know our business, management, and style. She helped plan and put together easy to follow directions for our managers. I credit Michelle 100% for our reduction in turnover. Since going with Michelle we have seen a huge drop in turnover and have seen an increase in staff satisfaction which translates to HAPPY CUSTOMERS.
I cannot thank Michelle enough for her diligence, thoughtfulness, attention to detail and time she took to help make sure we have the right tools and training for finding and hiring the RIGHT people."