I cannot thank Michelle
enough for her diligence, thoughtfulness, attention to detail and time she took to help make sure we have the right tools and training for finding and hiring the RIGHT people.             
– Amanda M. Laub            

THE BAD HIRE:

More Costly Than You Think... and Entirely Avoidable!

Bad Hires are Common

Bad Hires are Costly

The average true cost of a Bad Hire is 2-3 times their annual salary!!! How?

  • Direct/Hard Costs: Interviewing, training, bonuses, severance (not to mention potential litigation!)

  • Indirect/Soft Costs: Decreases in productivity, morale, job knowledge, reputation, product quality, customer satisfaction… and The Ripple Effect

    • The Ripple Effect: When a Bad Hire contributes to subsequent hiring, such that, “One bad apple spoils the bunch.”

  • Caving to pressure to fill positions quickly

  • Selecting candidates with inadequate talent
    and intelligence

  • Failing to check references

  • Nearly 70% of Bad Hires result from a “broken” interview process (Glassdoor.com)

  • Companies with no standard interview process
    are 5 times more likely to make a Bad Hire

Bad Hires are Predictable

Bad Hires are Avoidable

Many Forces Can Influence
You to a Bad Hire

  • Endless Resumés

  • Coached Applicants

  • Countless Recruiters

  • Shady References

  • Pressure to Hire

  • Misleading Qualifications

Face-to-Face Interviewing

is a Key to Resisting

Those Forces and Making

a Great Hire

ONLY Michelle Coaches on Conducting Interviews! 

The Effect of Your Hire is Greatly Amplified by
The Ripple Effect

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MICHELLE WILL HELP YOU

SERVICES

FORM YOUR TEAM

  • Develop custom Ideal Candidate Profiles

  • Develop and train on Customized Recruiting Rhythms

  • Formulate and train on Customized Interview Experiences

  • Perform and train on Rigorous Reference-Checking and Job Offer practices

KNOW YOUR TEAM

  • Conduct Anonymous Observer Analysis of staff in action

  • Conduct Anonymous Observer Analysis of management in action

MOST IMPORTANTLY

SHE WILL BE ON
YOUR TEAM

  • Continuously available for questions

  • Committed to customizing the best approach

REFINE YOUR TEAM

  • Provide critical feedback and Operations Development

  • Conduct One-to-One
    Manager Coaching

  • Conduct Staff Group Workshops

Michelle Morrison has been INSTRUMENTAL in helping us plan, organize, and develop
a streamlined system for recruiting and interviewing.
– Amanda M. Laub

LESS STRESS. MORE SUCCESS.

Get the custom evaluation, training, systems, and tools your company needs to hire only the best for your team. Don't waste another day, interview, or hire – see where your hiring team can improve today.

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About

Michelle

From being trained by NYC restaurateur pros at 18, working as a broiler cook off Cape Cod, shooting straight to the Dean's List at Cornell's Hotel School, performing high profile consulting in Paris, followed by 30 years of consulting owners and managers in operations, recruiting, training, pre-opening, and opening, Michelle has a uniquely wide range of skills and experience, pin-pointing where a business most needs to focus to garner the greatest leverage of success.

 

Her first step? Ensuring you know how to hire the right team.

Michelle’s practice centers on perfecting Face-to-Face Interview approaches, customized for your company. She’s the Great Hire expert. But it gets better—Great Hires are ready to be shaped into Great Teams!

With her powerful Anonymous Observer Analysis, Michelle gives you key feedback about how your staff and managers relate to your customers and to one another... objective insights the team could never discover on its own. She reveals previously unseen opportunities for improvement.

Some companies want to take their teams “Next Level.” If your company is one of these, then ask about Michelle’s one-on-one Manager Coaching and group Team Workshops.

First and foremost, make Great Hires. 

Then, make the most of them.

WHAT DOES MICHELLE DO?

I’ve worked with many recruiters in my life, but Michelle is by far the most talented of all.
– RADIUM YAN

HIRE THE

HIRING EXPERT

I CAN HELP YOU GET THERE.

SAVE TIME, SAVE MONEY, 

GET BETTER RESULTS

TESTIMONIALS

JIM MCCULLOUGH / General Manager, Diamante Cabo San Lucas

AMANDA M. LAUB / Chief Operating Officer, Eyecare Solutions Inc.

BIRGIT VOLLMER / Director of Member Services, Diamante Cabo San Lucas

RADIUM YAN / Director, Worldwide Sales Strategic Insights and Planning

SUSAN FOURNIER / Past President, International CHRIE

Since going with Michelle we have seen a huge drop in turnover and have seen an increase in staff satisfaction which translates to HAPPY CUSTOMERS. I cannot thank Michelle enough for her diligence, thoughtfulness, attention to detail, and time she took to help make sure we have the right tools and training for finding and hiring the RIGHT people.

She adds great value to all issues she is asked to participate in and does it in a way that makes everyone comfortable and reassured that the chosen plan of action is a good one.

She is continuously observing her former candidates and analyzing and evaluating their success in their jobs! This is also why she could constantly get the best fitting people for the jobs.

I especially appreciate her fast response, transparent communication, and co-ordination in a timely and efficient manner!

Michelle has an optimistic, can do attitude that enabled her to present opportunities in a positive, yet realistic manner. She exceeded our expectations. I appreciate her expertise as well as her friendly business manner and do not hesitate in recommending her.